Frequently Asked Questions About Concierge Primary Care

Concierge medicine is still new to many patients, and it’s natural to have questions. Below you’ll find clear answers about how concierge internal medicine works at Elite Internal Medicine in Westminster, serving Arvada, Golden, and Broomfield.

Featured FAQs

Do I need insurance if I’m a member of the practice?

Yes. Membership with Elite Internal Medicine covers the concierge services provided in our primary care office, but it is not health insurance. You should still carry insurance to cover hospitalizations, specialists, medications, lab work, imaging, etc. 

Do you take insurance?

Elite Internal Medicine is a concierge style medical practice based in Westminster, serving patients across Arvada, Golden, and Broomfield. The practice is designed for patients looking for an elevated level of customer service, faster scheduling/responses and visits without feeling rushed. This is why we also charge a membership fee, which is an all inclusive price for patients. 

How is concierge internal medicine different from traditional primary care?

Concierge medicine keeps the patient panel small — typically a few hundred patients instead of thousands. This allows for same-day or next-day access, longer visits, and more personalized care. Patients in Westminster, Arvada, Golden, and Broomfield often choose concierge internal medicine because it feels more like having a doctor in the family, rather than waiting weeks for rushed appointments or seeing random providers that don’t know your history.

How quickly can I schedule an appointment?

Most concierge visits are scheduled the same day or next day. Because the practice size is intentionally limited, you’ll never wait weeks to be seen. Patients from Westminster, Arvada, Golden, and Broomfield appreciate knowing that urgent issues are addressed quickly.

Expanded FAQs

I like to travel, is this clinic right for me?

Absolutely. Concierge care gives you peace of mind no matter where you are. As a member, you can reach Dr. Clemens directly while you’re away, and if you become ill during travel, he can help coordinate your care. Patients from Westminster, Arvada, Golden, and Broomfield often choose concierge medicine specifically for this flexibility.

I don’t see a doctor very often, and use urgent care or the ER when I need something. Is this right for me?

Yes. Even if you’re generally healthy, concierge internal medicine care offers value. You’ll have a physician who knows your history, helps prevent future problems, considers your long term needs, and is available when urgent needs arise. Instead of fragmented care through urgent care or the ER, you’ll have a trusted doctor you can contact directly.

How long is the membership?

Memberships are billed annually, but patients may choose to pay monthly. Most members stay year after year because of the convenience, access, and relationship they build with Dr. Clemens. If you move outside the Westminster, Arvada, Golden, or Broomfield area, we’ll work with you to transition your care smoothly.

Can I use my HSA or FSA dollars to pay the membership fee?

Yes. In most cases, Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to pay for concierge membership fees. We recommend confirming with your tax professional, but many of our patients successfully use these tax-advantaged funds.

Can I still use my insurance for labs, imaging, or specialists?

Yes. Your concierge membership covers all care provided directly by Dr. Clemens. For labs, imaging, prescriptions, and specialist referrals, your insurance is billed as usual. We coordinate everything so you receive seamless care.

Do you offer telehealth or virtual visits?

Yes. Members can connect with Dr. Clemens via phone or secure video visits. This makes care more convenient when you can’t come into the Westminster office, or if you’re traveling and need medical advice.

Is there a limit to how often I can see Dr. Clemens?

No. Membership includes unlimited office visits, virtual visits, and communication. Whether you need one appointment a year or multiple check-ins each month, your membership covers it — without extra copays or surprise bills.

What happens if I need specialist referrals or hospitalization?

Dr. Clemens coordinates your care personally. If you need to see a specialist, he makes referrals and remains in contact with them about your treatment. If you require hospitalization, he is available to coordinate with the hospital physicians, ensuring continuity of care.

Still Have Questions?

If you’d like to know more about concierge primary care or how membership works, contact us today. Dr. Clemens is happy to personally answer your questions.